Privacy policy
We take data protection and confidentiality very seriously and adhere to the provisions of the EU General Data Protection Regulation (GDPR) as well as current national data protection regulations. Please read this information on data protection law carefully before submitting a report.
Purpose and legal basis of the whistleblowing system
The whistleblowing system (BKMS® System) serves for securely and confidentially receiving, processing and managing reports concerning violations. The legal foundation for this processing of personal data is Article 17 of the Regulation (EU) 2019/1937 of the European Parliament and of the Council from 23 October 2019 (https://eur-lex.europa.eu/legal-content/DE/TXT/PDF/?uri=CELEX:32019L1937&from=EN) in connection with Article 6 (1)(a) and (c) GDPR.
Responsible parties
The parties responsible for data protection in the whistleblowing system are:
- Administrative office of the provincial capital of Linz and
- Unternehmensgruppe der Stadt Linz Holding GmbH
- Ars Electronica Linz GmbH & Co KG
- City Management Linz GmbH
- Design Center Linz Betriebsgesellschaft m.b.H. & Co KG
- DIH Arbeitswelt KMU GmbH
- IKT Linz GmbH
- Immobilien Linz GmbH
- Kreativität, Kultur & Veranstaltungen der Stadt Linz Holding GmbH
- Linzer Lokalbahn AG
- Linzer Veranstaltungsgesellschaft m.b.H.
- Museen der Stadt Linz GmbH
- Ordnungsdienst der Stadt Linz GmbH
- Stadtentwicklung & Immobilien der Stadt Linz Holding GmbH
- SZL Seniorenzentren Linz GmbH
- Tabakfabrik Linz Entwicklungs- und Betriebsgesellschaft mbH
as the respective, independently responsible parties (hereafter also: “administrative office of the provincial capital of Linz” and “corporate group of the City of Linz”). The whistleblowing system is operated by a specialised company, EQS Group GmbH, Bayreuther Str. 35, 10789 Berlin, Germany, on behalf of the administrative office of the provincial capital of Linz and the corporate group of the City of Linz.
Personal data and information entered into the whistleblowing system are stored in a database operated by EQS Group GmbH in a high-security data centre. The data can only be viewed by the administrative office of the provincial capital of Linz or the company of the corporate group of the City of Linz selected by you. EQS Group GmbH and other third parties do not have access to the data. This is ensured in the certified procedure through extensive technical and organisational measures.
All data are stored encrypted with multiple levels of password protection according to a system of permissions so that access is restricted to a very small selection of expressly authorised persons in the administrative office of the provincial capital of Linz and the corporate group of the City of Linz.
The administrative office and the corporate group of the City of Linz have appointed data protection officers. Inquiries regarding data protection at the administrative office or the respective company can be sent to the following email addresses:
- Administrative office of the provincial capital of Linz: datenschutz@mag.linz.at
- Unternehmensgruppe der Stadt Linz Holding GmbH: uglh@mag.linz.at
- Ars Electronica Linz GmbH & Co KG: stephan.kobler@ars.electronica.art
- City Management Linz GmbH: nathalie.stix@cml.linz.at
- Design Center Linz Betriebsgesellschaft m.b.H. & Co KG: datenschutz@design-center.at
- DIH Arbeitswelt KMU GmbH: Christoph Priewasser – info@dih.work
- IKT Linz GmbH: datenschutz@ikt.linz.at
- Immobilien Linz GmbH: Sarah.Ortner@mag.linz.at
- Kreativität, Kultur & Veranstaltungen der Stadt Linz Holding GmbH: uglh@mag.linz.at
- Linzer Lokalbahn AG: uglh@mag.linz.at
- Linzer Veranstaltungsgesellschaft m.b.H.: ernst.strasser@posthof.at
- Museen der Stadt Linz GmbH: Gernot.Barounig@lentos.at
- Ordnungsdienst der Stadt Linz GmbH: mario.gubesch@ordnungsdienst.linz.at
- Stadtentwicklung & Immobilien der Stadt Linz Holding GmbH: uglh@mag.linz.at
- SZL Seniorenzentren Linz GmbH: datenschutz@x-tention.at
- Tabakfabrik Linz Entwicklungs- und Betriebsgesellschaft mbH: office@tfl.linz.at
Type of personal data collected
Use of the whistleblowing system is voluntary. We collect the following personal data and information when you submit a report using the whistleblowing system:
Your name, provided you choose to disclose your identity, as well as any contact information provided by you, whether you are an employee of the administrative office of the provincial capital of Linz or a company of the corporate group of the City of Linz, your relationships with the administrative office or the respective company and, if applicable, names of persons or other personal data of persons mentioned in your report.
Confidential handling of reports / recipients
Incoming reports are received by a small selection of expressly authorised and specially trained compliance employees at the administrative office of the provincial capital of Linz and the respective company of the corporate group of the City of Linz and are always handled in confidence. The specified employees evaluate the matter and carry out any further investigation that may be required by the specific case.
During the processing of a report or the conducting of a special investigation, it may become necessary to forward reports to other employees of the administrative office of the provincial capital of Linz or the company within the corporate group of the City of Linz selected by you. We always ensure that the applicable data protection regulations are complied with when sharing reports.
All persons who receive access to the data are obligated to maintain confidentiality.
Information about the accused
We are legally obligated to inform accused parties of any reports received against them as soon as the disclosure of this information no longer jeopardises the investigation. Your identity as a whistleblower will not be disclosed unless we are legally bound to do so.
Rights of the data subjects
Pursuant to European data protection legislation, you and the persons named in the report have a right of access, rectification, erasure and restriction of processing and a right to object to the processing of your personal data. If you have granted your consent to the processing of your personal data, you can revoke this consent with future effect. If the right to object to the processing of the personal data is exercised, the necessity of the stored data for the examination of a report will be evaluated immediately. Data that are no longer needed will be deleted at once. You also have the right to appeal with the data protection authority.
Retention period for personal data
Personal data are retained for as long as necessary to clarify the situation and perform a final assessment or for as long as a legitimate interest exists on the part of the administrative office of the provincial capital of Linz or the respective company of the corporate group of the City of Linz or as long as retention is required by law. After the report processing is concluded, the data will be erased in accordance with statutory requirements.
Use of the whistleblowing system
Communication between your computer and the whistleblowing system takes place over an encrypted connection (SSL). Your IP address will not be stored during your use of the whistleblowing system. In order to maintain the connection between your computer and BKMS® System, a cookie is stored on your computer that merely contains the session ID (a so-called session cookie). This cookie is only valid until the end of your session and expires when you close your browser.
You can set up a secured postbox within the whistleblowing system that is secured with an individually chosen pseudonym/user name and password. This allows you to send reports to the respectively responsible employees of the administrative office of the provincial capital of Linz or the company of the corporate group of the City of Linz selected by you, either by name or in an anonymous, secure way. This system only stores data inside the whistleblowing system, which makes it particularly secure. It is not a form of regular email communication.
Note on sending attachments
When submitting a report or an addition, you can simultaneously send attachments to the responsible employees of the administrative office of the provincial capital of Linz or the company of the corporate group of the City of Linz selected by you. If you wish to submit an anonymous report, please note the following security advice: Files may contain hidden personal data that could jeopardise your anonymity. Please remove all such information before sending a file. If you are unable to remove such data or are uncertain about how to do so, copy the text of your attachment into your report text or send the printed document anonymously to the address listed in the footer, citing the reference number received at the end of the reporting process.
Version: August 2022