CA Immo regularly develops new benchmarks – in city profiles as well as corporate culture.

Why should I submit a report?

Compliance with statutory, social and company-internal rules is part of a positive and open company culture.

Perhaps you are aware of damaging behaviour or risks, which endanger the company. Your report will help to expose financial losses and image damage in a timely manner and you will ensure the sustainable success of CA Immo and the continued availability of jobs!

What sort of reports will help CA Immo?

Reports about violations of legal and organisation-internal regulations will be recorded and forwarded.

You will receive detailed information on the possible categories of a report during the reporting process.

What is the process for submitting a report? How do I set up a postbox?

To submit a report, start by clicking the ”Submit report“ button located on the top of our introduction page.

There are 4 steps to the report process:

1. First, you will be asked to read some information on the protection of your anonymity and to respond to a security query.
2. On the following page, you will be asked about the category of your report.
3. On the report page, you can elaborate on your report in your own words and answer questions about the incident by simply selecting responses. You can type up to 5,000 characters into the free text field, which corresponds to a full A4 page. You may also submit a file of up to 5 MB to support your report. Please do bear in mind that documents can contain information about the author. Following the sending of your report, you will receive a reference number as confirmation that you have forwarded this report.
4. Please subsequently set up your own secured postbox. You will receive feedback from us via this postbox, including answers to questions and information about the progress of your report.

If you already have a secured postbox, you can access it directly via the “Login” button. First, you will have to answer a security query.

As long as you do not enter any data from which conclusions about your person can be drawn, the technology of the BKMS^® System will protect your anonymity.

Please rest assured that we are interested only in the incident you are reporting. Malpractices should be revealed and financial losses prevented.

How do I receive feedback and remain anonymous at the same time?

The overriding principle of the BKMS^® procedure in use is the protection of the whistleblower. The system's anonymity protection function is certified by an independent body.

When setting up your secured postbox, please select your own pseudonym/user name and password. Your report is kept anonymous through encryption and other special security routines. You will never be asked for personal information at any time during the reporting process. Do not submit any information that can be traced back to you. Please do not use a computer that has been provided by your employer to submit your report.

Via the secured postbox, an examiner will provide you with feedback on what is happening with your information or pose questions if details still need to be clarified - you will also remain anonymous during the dialogue. We are interested in reports to avoid damages, not in you as a whistleblower.

Can I attach documents?

When submitting a report or an addition, you can simultaneously send attachments to the responsible employee. If you wish to submit an anonymous report, please take note of the following security advice: Files can contain hidden personal data that could endanger your anonymity. Remove this data before sending. If you are unable to remove this data or are uncertain about how to do so, copy the text of your attachment into your report text or send the printed document anonymously to the address listed in the footer, citing the reference number received at the end of the reporting process.

When will I receive a response?

You will receive confirmation that we have received your report within 7 days of submitting it. No later than 3 months after receipt of the notification, we will provide you with a reasoned response with regard to planned and already taken follow-up measures. If the processing of the report takes longer due to the complexity of the case, this period may be extended by 2 months and you will be informed accordingly. In exceptional cases in which internal enquiries or investigations are affected or the rights of the persons who are the subject of a report or who are named in the report are impaired, feedback in this regard may be waived.

What happens in the event of a conflict of interest?

If the incoming information concerns the Corporate Office & Compliance department, your information will be checked and processed by Internal Audit. In this case, please state this clearly in the subject line of your message.

In what way am I protected from retaliation as a whistleblower?

Yes, as a honest whistleblower - that is, if you have reasonable grounds to believe that the information you have provided is true based on the factual circumstances and the information available to you at the time of the report - you are fully protected against any retaliation. This concerns, for example

• Suspension, cancellation or similar measures
• Non-renewal or premature termination of a fixed-term employment contract
• Demotion or denial of a promotion
• Transfer of duties, change of place of work, reduction in pay, change in working hours
• Refusal to participate in further training programmes
• Negative performance appraisal or issue of a poor reference
• Disciplinary measures, reprimand or other sanction, including financial sanctions