Why should I submit a report?

Compliance with statutory, social and internal company rules is part of a positive and open company culture.

Perhaps you are aware of harmful behaviour or risks which endanger aws. Your report will help us reveal possible harm to the reputation and work of aws in general at an early stage and ensure the long-term success of aws for the benefit of the Austrian economy.

What kinds of report are useful to Austria Wirtschaftsservice Gesellschaft?

Reports are relevant in the event of violations in connection with the following topics in particular:

Corruption and related criminal acts, criminal acts against property or any attempts thereof, unlawful operations within the framework of awarding funding and contracts or any attempts thereof, criminal acts against sexual integrity and self-determination and any other acts punishable by a court of law or any attempts thereof.

You will receive more detailed information on the possible categories of a report during the reporting process.

What is the process for submitting a report? How do I set up a postbox?

To submit an anonymous or personalised report, start by clicking the “Submit Report” button located at the top of our introduction page.

The reporting process consists of 4 steps:

1. First, you will be asked to read some information on the protection of your anonymity and to respond to a security query.
2. On the following page, you will be asked about the category of your report.
3. On the report page, you can elaborate on your report in your own words and answer questions about the case by simply selecting responses. In the free text field, you can write 5,000 characters, which corresponds to a full DIN A4 page. You may also submit a file of up to 5 MB in size to support your report. Please bear in mind that documents may contain information about the author. Following the submission of your report, you will receive a reference number to confirm that you have sent this report. The whistleblowing officer will be notified of the submission of your report. The whistleblowing officer is responsible for the analysis of the report and the steps carried out thereafter. The whistleblowing officer will contact you via the anonymous whistleblowing system with any questions.
4. Please subsequently set up your own secured postbox. You will receive feedback from the aws Whistleblowing Office via this postbox, including answers to questions and information about the progress of the reporting process.

If you already have a secured postbox, you can access it directly via the “Login” button. Here, too, you will have to answer a security query first.

As long as you do not enter any data from which conclusions about your identity can be drawn, BKMS^® System will protect your anonymity.

Please rest assured that we are interested only in the incident you are reporting. Malpractices must be revealed and financial losses prevented.

How do I receive feedback and remain anonymous at the same time?

The BKMS^® System process used here places the utmost importance on protecting the whistleblower. The system’s anonymity protection function is certified by an independent body.

When you set up your secured postbox, you choose your pseudonym/user name and password yourself. These credentials are not visible to anyone except yourself. If you lose your login information, please submit a new report and set up a new postbox.

If possible, please provide the reference number of your previous report. The new postbox will not contain any content associated with your previous report.

Your report is kept anonymous through encryption and other specialised security measures. You will never be asked for personal information if you submit a report anonymously. Do not submit any information that can be traced back to you. Please do not use any device, such as a PC or smartphone, that has been provided by your employer to submit your report.

Via the secured postbox, a processor will give you feedback about the further processing of your report or ask you questions if some details are still unclear – you remain anonymous throughout the dialogue. We are interested in reports to avoid damage, not in you as a whistleblower.

How is my personal information handled?

In accordance with the General Data Protection Regulation, your personal data is treated strictly confidentially and not shared with third parties. In accordance with the need-to-know principle, only a very small number of people are familiar with your report. After the expiration of specified periods, all personal data is permanently deleted.