Your knowledge can help!

Why should I submit a report?

Compliance with statutory, social and internal company rules is part of a positive and open company culture.

Perhaps you are aware of damaging behaviour or risks that endanger the company. Your report will help to expose financial losses and image damage in a timely manner, and you will ensure the sustainable success of the company and the continued availability of jobs.

What sort of reports will help your organisation?

Reports about violations of legal and organisation-internal regulations will be recorded and forwarded.

You will be given detailed information on the possible categories of a report during the reporting process.

What is the process for submitting a report? How do I set up a postbox?

To submit an anonymous or personalised report, start by clicking the ‘Submit report’ button at the top of our introduction page.

There are 4 steps to the report process:

1. First, you will be asked to read some information on the protection of your anonymity and answer a security query.
2. On the following page, you will be asked about the category of your report.
3. On the report page, you can elaborate on your report in your own words and answer questions about the case by simply selecting responses. You can type up to 5000 characters into the free text field, which corresponds to a full A4 page. You may also submit a file of up to 5 MB to support your report. Please bear in mind that documents can contain information about the author. After submitting your report, you will receive a reference number to confirm that you have sent this report.
4. After this, please set up your own secured postbox. You will use this postbox to receive feedback, answer questions and find out about the progress of your report.

If you already have a secured postbox, you can go straight to it via the “Login” button. Here, too, you will have to answer a security query first.

As long as you do not enter any data that could reveal your identity, BKMS^® System will protect your anonymity.

Please rest assured that we are only interested in the case you are reporting. Abuses must be uncovered and financial losses prevented.

How do I receive feedback and remain anonymous at the same time?

The BKMS^® System process used here places the utmost importance on protecting the whistleblower. The effectiveness of the anonymity protection function has been certified by an independent body.

When you set up your secured postbox, you choose your pseudonym/user name and password yourself. This login information is not visible to anyone except you. If you lose your login information, please submit a new report and set up a new postbox. If possible, please provide the reference number of your previous report. The new postbox will not contain anything associated with your previous report.

Your report is kept anonymous through encryption and other specialised security measures. You do not have to provide any personal information if you submit a report anonymously. Do not submit any information that can be traced back to you. Please do not use any device provided by your employer, such as a PC or smartphone, to submit your report.

Via the secured postbox, an examiner will give you feedback about what is happening with your report or ask you questions if some details are still unclear – you will continue to remain anonymous throughout the dialogue. We are interested in reports to avoid damage or loss, not in you as a whistleblower.

What happens in the case of a knowingly false tip or report?

In the case of knowingly false tips or reports, reference is made to the administrative and criminal consequences according to § 24 Z 4 of the Whistleblower Protection Act and § 297 of the Criminal Code. Additionally, disciplinary and/or civil consequences may also arise. Anyone who knowingly provides a false tip commits an administrative offense and, if the act is not punishable under another provision with a stricter penalty, shall be fined up to 20,000 euros by the district administrative authority, and up to 40,000 euros in the case of a repeat offense.