Confidential submission of reports

Why should I submit a report?

A positive and open organisational culture requires that legal and internal organisational standards are upheld.

Perhaps you are aware of harmful acts or risks that are endangering our organisation. Your report can help expose damage to the finances, persons and image of our organisation at an early stage. Doing so helps to ensure the sustainable success of our organisation.

What sort of reports will help MISEREOR?

Reports on violations of legal regulations and internal regulations of the organisation will be registered and forwarded.

You will receive detailed information on possible categories of a report during the reporting process.

What is the process for submitting a report? What is a postbox and how do I set it up?

To submit an anonymous or personalised report, start by clicking the Submit report button located on the top left of our introduction page.

The reporting process consists of four steps:

1. First, you will be asked to read information on the protection of your anonymity and to answer a security query.
2. On the following page, you will be asked to specify the category of your report.
3. On the reporting page, you can elaborate on your report in your own words and answer questions about the incident by simply selecting responses. You can type up to 5,000 characters into the free text field, which corresponds to a full page. You may further submit a file of up to 5 MB to support your report. Please bear in mind that electronic documents may contain information about the author. Following the submission of your report, you will receive a reference number as confirmation that you have submitted this report.
4. It is often only possible to solve a case if the person who reported the case can be contacted. We therefore ask you to set up your own secured postbox after having submitted your report. We will respond to you via this postbox, send you questions we may have, and inform you about the status of your report.

If you already have a secured postbox, you can access it directly via the Login button after having answered a security query.

As long as you yourself do not enter any data by which you can be identified, your anonymity will be protected by the system's technology.

We assure you that we are only interested in the case you are reporting to expose malpractice and avert damage.

How do I receive a reply and remain anonymous at the same time?

The overriding principle of the procedure in use is the protection of the whistleblower. The system's anonymity protection function has been certified by an independent body.

When setting up your secured postbox, please select your own user name and password. If you lose this access data, please submit a new report and set up a new postbox. If possible, please indicate the reference number of your old report. Please keep in mind that all content regarding your old report is no longer available if you have to set up a new postbox. Your report is kept anonymous through encryption and other special security procedures. If you want to stay anonymous, do not enter any data by which you can be identified. Please only use a secure and, if possible, private PC or mobile device to submit your report.

We will contact you via your secured postbox to inform you about the status of your report, or to send you questions we may have. Your anonymity will always be protected during the reporting process. We are interested in reports to avert damage, not in you as the person making the report.