DO YOU HAVE A CONCERN? TELL US ABOUT IT!

Why should I submit a report?

1. You will help FUJIFILM to safeguard integrity, enhance accountability, and maintain an ethical business environment. An open, fair and clear corporate culture is the basis for all of our activities.
2. Misconduct places FUJIFILM, its personnel and business partners at risk in many ways. You will help FUJIFILM to mitigate or at best eliminate this risk.
3. Even if the incident appears to be too late or meaningless to report, please keep in mind that you will help FUJIFILM to avoid a recurrence of such incident for the future.
4. FUJIFILM personnel are protected by company policy against any kind of retaliation. As long as you provide information that is true to the best of your knowledge, you have nothing to worry about.

What incidents can be reported?

You should use this system in case you have reasonable grounds to believe that an abuse or misconduct has occurred in the past or will occur in the future concerning one of the following categories:

1. Corruption and conflict of interest
2. Competition law (anti-trust issues)
3. Theft and fraud
4. Improper accounting, auditing, finance and tax issues
5. Discrimination, harassment, workplace violence, ethical malpractice
6. Violations of human rights or health, safety, health and environmental issues
7. Data protection and information security violation
8. Other severe breaches of statutory laws or regulations

For issues regarding salary, general working conditions, dissatisfaction regarding treatment of personnel, and general human relations issues at the workplace, you should not make use of this system but seek consultation with your direct superior or the responsible HR department.

For issues regarding discrimination, harassment, workplace violence or ethical malpractice, you should always first seek consultation with your direct superior or the responsible HR department.

Even though this reporting system is accessible from anywhere and anytime, it is not an emergency service. Therefore, please do not use this service to report an immediate threat to life, health or property!

Can I submit information anonymously?

FUJIFILM encourages you to disclose your identity when you report a concern: knowing the identity of the person who submitted the report often proves to be advantageous for both incident handling and subsequent improvement actions. Nonetheless, you have the option to report anonymously unless this is not permitted by the laws of your country (see below).

When submitting information, please explain the seriousness of the reported incident and provide factual evidence of your allegations in as much detail as possible. Otherwise, FUJIFILM may be forced not to process your report any further. In this event, you will be notified accordingly.

Please note: If the laws in your country do not allow you to submit information anonymously, you will be asked to state your name during the reporting process.

What is the process for submitting a report? How do I set up a postbox?

To submit a report, click on the "Submit report" button located on the top left of our introductory page.

The reporting is done in four steps:

1. You will be asked to review information concerning the protection of your anonymity and answer a security question.
2. On the following page, you will be asked for the category of your report.
3. On the report page, you can provide detailed information concerning the occurrence(s) and answer questions by selecting provided responses. In the free text field, you can write up to a whole page. You may also attach a file of up to 5 MB. Please remember that documents may contain information about their author. After you have submitted your report, you will automatically receive a reference number as proof that you have submitted it.
4. You will be asked to set up your own secured postbox. Through this secured postbox FUJIFILM can provide feedback to you, answer any questions you might have and notify you when the matter is concluded.

Once you set up your secured postbox, you can access it directly via the "Login" button. To access your secured postbox, you will be prompted to confirm the security query. As long as you do not enter any data that reveals your identity, the system protects your anonymity by means of a certified technical solution.

How do I receive feedback and remain anonymous at the same time?

The system is able to protect the whistleblower's identity where you request this. The system's anonymity protection function is certified. You select your own personal pseudonym and password for setting up your postbox. Encryption and other special security procedures are employed by the system in order to ensure that your submission of information remains anonymous at all times. The system's technology will maintain your anonymity as long as you do not submit any information that contains or reveals your personal identity.

The Compliance Department of FUJIFILM Europe GmbH can contact you via your postbox to provide feedback to you or ask you further questions if the reported information requires further clarification. Throughout the entire communication process between you and FUJIFILM, you will remain fully anonymous.