Lowell Nordics

Why should I submit a report?

You are Lowell´s eyes and ears and we need your help to report any concerns that you might notice. Breaches can risk Lowell´s reputation and business and also violate legislation or internal guidelines.

Your report will ensure the sustainable success of Lowell!

What sort of reports will help Lowell Nordics?

All reports will help Lowell to be compliant and will be reviewed and investigated.

You will receive detailed information on the possible categories of a report during the reporting process.

What is the process for submitting a report?

To submit an anonymous or personalised report, start by clicking the ”Submit report“ button located at the top of our introduction page.

There are 5 steps to the report process:

1. You will be asked to read some information on the protection of your anonymity and to respond to a security query.
2. On the following page, you will be asked about the category of your report.
3. On the report page, you can elaborate on your report in your own words and answer questions about the concern by simply selecting responses. You can also submit a file of up to 5 MB to support your report. Following the sending of your report, you will receive a reference number as confirmation that you have forwarded this report.
4. To receive feedback and information about the progress of the report, you need a secure postbox. After submitting a report, you will receive information about how to set up a postbox.
5. If you already have a secured postbox in the system, you can access it directly via the “Login” button. First, you will have to answer a security query.

As long as you do not enter any data from which conclusions about your person can be drawn, the technology of the BKMS^® System will protect your anonymity.

Please rest assured that we are interested only in the concern you are reporting. Malpractices should be revealed, and financial losses prevented.

How do I receive feedback and remain anonymous at the same time?

The overriding principle of the BKMS^® System in use is the protection of the Whistleblower. The system’s anonymity privacy function is certified by an independent body.

When setting up your secured postbox in the system, please select your own pseudonym/ username and password. These login credentials are not visible for anyone but yourself. If you lose your login details, please submit a new report and set up a new postbox. If possible, please provide the reference number of your initial report. As this will be a new postbox, you cannot see the content of your previous report.

Your report is kept anonymous through encryption and other special security routines. If you want to submit your report anonymously, you do not have to provide any personal details. Do not submit any information that can be traced back to you. Please do not use any technical device, for example a PC or smartphone, that has been provided by your employer, to submit your report.

Via the secured postbox, an examiner will provide you with feedback on what is happening with your information or pose questions if details still need to be clarified - you will also remain anonymous during the dialogue. We are interested in reports to avoid damages, not in you as a Whistleblower.